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English
Health, PE, PDHPE
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Mathematics
Science
Music & Arts
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About Us
The Customer Success team is your trusted partner in all things Jacaranda. We are here to assist our Jacaranda Bundle schools every step of the way, from initial set-up, regular check-ins with heads of departments and teachers, providing data-driven insights, training and day-to-day support – with Jacaranda you’re in safe hands.
Our growing Customer Success team is a passionate bunch! They go above and beyond to assist teachers and schools in making the most out of their Jacaranda Bundle learning resources.
Jess Hrlec
Customer Success Manager
Peter Denaro
Senior Technical and Product Support Coordinator
Anne Neil
Customer Success Specialist
Thomas Vincent
Lisa Man
Customer Success Coordinator
Our mission is simple: we provide unmatched customer service, guidance, training and support to get you where you want to be and make your Jacaranda experience a success.
When you adopt a Jacaranda Bundle, your school will:
Let us do the heavy lifting so you can focus on what you do best: educating the next generation.
“Critical for us was the ability to build and lean on a strong relationship with Jacaranda and take advantage of what they offer in terms of training and support.”
“The comprehensive information, great learning activities and terrific teacher support means that I know what I’m doing and the students can have confidence in my teaching.”
At Jacaranda, we know that no two classrooms are the same. What does success mean for you as an educator? Is it engagement, innovation, student progress, or something else? We work to understand the uniqueness of your classroom and vision so we can set up and support your success, every day.
From day one and beyond, our experienced team works closely with your school to understand your unique requirements and teaching goals to bring your vision to life with Jacaranda resources.
We will work closely with your school and department to help define your goals and regularly check in to give you practical tips and advice on how to achieve them. We target the key results that matter most to you.
As an extension of your teaching team, our customer success specialists offer deep product knowledge, best practices and expertise to help you deliver an excellent classroom experience.
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