Thank you for your interest in Jacaranda.

Whether you’re an educational professional, distributor, parent, or student, we
want to make sure you get the information and help that you need.

FAQs

How do I request free teacher access, samples, or evaluation copies?

Online page proofs (PDFs) and sample chapters are available for selected Jacaranda titles on our website.

Jacaranda also offers complimentary digital access to schools and teachers. Please fill out this form to request a no-obligation demo and receive your free preview access. You may also be eligible for print evaluation copies when they become available.

Where do I find pricing information for purchasing?

For individual purchases, prices are listed on the Jacaranda Shop.

For schools wanting institutional licenses or bundle solutions, please contact us via the form below or reach out to your local Jacaranda Education Consultant to request a customised quote for your school.

How do I purchase a Jacaranda resource?

For individual purchases, please visit the Jacaranda Shop and search for the product you need (for best results please use the title ISBN). Payment is made over a secure connection.

For schools, school subscriptions for individual titles and bundles are available directly through Jacaranda or your bookseller. Please speak to your Jacaranda Education Consultant or fill out the form below for more information specific to your school.

How do I access my Jacaranda digital resource?

All Jacaranda digital resources are accessed via the JacPLUS online portal. You only need one JacPLUS account for all your Jacaranda digital resources. Don’t have a JacPLUS account yet? Create a new JacPLUS account here or see an article on how to login.

How do I use learnON or eBookPLUS as a second-hand user?

If you are the second or third user of an eBookPLUS or learnON registration code, you will be given access to the LITE version of your title. This version provides a digital version of the text online, but without access to any of the added online digital resources such as videos, interactives, auto-marked questions and results. Follow these instructions to upgrade your LITE version. Note that there is a fee associated with re-activation.

How long will I have access to my Jacaranda digital resource?

Digital resources connected to your JacPLUS account are subscription-based and therefore will expire at the end of the licence duration for your purchase. Click here to view the duration for all licences of Jacaranda digital products.

How do I contact a Jacaranda Education Consultant?

Click here to find a Jacaranda Education Consultant for your area. Or simply complete the form below and we will send your request to the appropriate person!

Who do I contact about technical difficulties?

To start, check out the Jacaranda Support portal for helpful articles with step-by-step instructions.

You can also contact our award-winning Customer Support team on Mondays to Fridays, from 8am to 4.30pm (Brisbane time), by email at [email protected] or phone at 1 800 777 474.

Contact Us

To contact Jacaranda, please complete the form below. We strive to respond to all inquiries within 3 business days or sooner; however there may be a small delay during busy periods. Please note that these inquiries are monitored Monday to Friday 9-5pm AEST only.

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