For individual purchases, please visit the Jacaranda Shop and search for your desired title (for best results use the title ISBN). Payment is made over a secure connection. For schools, individual titles and bundle solutions are available as an institutional license only. Complete the form below to speak with a Jacaranda Sales Consultant.
Thank you for your interest in Jacaranda. Whether you’re an educational professional, distributor, parent or student, we want to make sure you get the information and help that you need.
Before you make an inquiry, check the below Frequently Asked Questions and Support sections for quick answers.
(PURCHASING) How do I purchase a Jacaranda resource?
(PRICING) Where can I find pricing information?
For individual purchases, prices are listed on the Jacaranda Shop. For schools, please complete the form below to speak with a Jacaranda Sales Consultant about the cost of institutional licenses for individual titles or bundle solutions.
(ACCESS) How do I access my Jacaranda digital resource?
(TROUBLESHOOTING) Who do I contact about technical difficulties with my JacPLUS account or digital resource?
A variety of ongoing support options are available to all Jacaranda customers. Check out our Support portal for helpful articles with step-by-step instructions or contact our award-winning Customer Support team on Mondays to Fridays from 8am to 4.30pm (Brisbane time):
- Email at firstname.lastname@example.org or
- Call 1 800 777 474 to speak to someone over the phone
(EVALUATION) How can I get page proofs / complimentary / sample / evaluation copy?
Online page proofs (PDFs) are available for all 2017 titles on our website (you must navigate to your subject and curriculum). If you can’t find anything for your resource or want a print inspection copy, please complete the form below.
(DIGITAL CITIZENSHIP) What is Jacaranda Digital Citizenship powered by CyperPass?
It’s a complete online digital citizenship education tool for Years 6-8 students that is accredited by the Australian Children’s eSafety Commissioner. Click here to learn more. To speak with a Jacaranda Sales Consultant about an institutional license for your school, please complete the form below.
(CONTACT SALES) How do I contact a Jacaranda Sales Consultant?
Please complete the form below and we will send your request to the Sales Consultant that is responsible for your school.
(AVAILABILITY) When will new 2017 titles be available?
- For Years 7-10 in Victoria, all new titles are live.
- For VCE, eBooks are live. eGuides for teachers will become available throughout January 2017.
- For Geoactive 1 and Geoactive 2 in NSW, eBooks are live. eGuides for teachers will become available throughout January 2017.
Do you have a technical / troubleshooting support issue or question with JacarandaPLUS or any other Jacaranda digital resource?
Here are some helpful links to popular articles.
Top JacPLUS articles:
- I am having problems with my JacPLUS password or account
- How do I add JacPLUS digital products to my bookshelf?
- Known Issue: Some iPad users unable to download full-book PDF files
- What can I access from my JacPLUS bookshelf?
- How do I connect to my teacher in JacPLUS?
- What are the system and browser requirements for accessing JacPLUS?
- How do I hide titles on my JacPLUS bookshelf?
- What can I do if something isn’t working correctly with JacPLUS?
- How do I download and access the JacPLUS Bookshelf iPad app?
Top eBookPLUS and learnON articles:
- Using eBookPLUS as a second-hand user
- How do I download my eBookPLUS offline PDF?
- How do I download learnON and eBookPLUS titles to the JacPLUS bookshelf iPad app?
- How do I renew my studyON registration code?
- How do I download my learnON offline backup PDF?
For more answers to your technical questions visit the Jacaranda Support portal.
Make an inquiry
To make an inquiry, complete the form below and we will get back to you within two business days or sooner. Please note these inquiries are read only from Monday to Friday, 9-5pm AEST.